Legal
Terms of Use
The terms for using this website, Third Party Labs Academy, The Lab Vault and our services.
About these terms
Third Party Labs is a business name registered in Australia to Kimberly Brooks (ABN 40 581 259 077). "We" and "us" mean Third Party Labs. By using 3rdpartylabs.com, Third Party Labs Academy (academy.3rdpartylabs.com) or anything we sell, you agree to these terms. If you buy for an organisation, you confirm you can accept these terms on its behalf.
General information, not advice
Our courses, templates, tools and newsletter are general information about third-party risk management. They are not legal, regulatory, financial or professional advice for your circumstances. Check how a requirement applies to your organisation before you act on it.
Third Party Labs is a risk practice, not a law firm. Use our content to brief your legal team, not to replace them.
Self-assessment tools, including the eight questions check and The Lab Check, are methods for your own team to use. They are not an audit, assurance or an opinion from Third Party Labs.
Courses
- Courses are delivered through Third Party Labs Academy, which runs on the LearnWorlds platform (see Our third parties). Each course gives you 6 months’ access from the day you enrol, for one run through the course, with three attempts at the final assessment. The access terms are shown on each course page before you buy.
- Your account is for one person. Do not share your sign-in. Team seats are available for organisations.
- Certificates are issued when you pass the final assessment. Whether the hours count toward your continuing professional development (CPD) is decided by your professional body; check its rules before you record them.
- We keep course content current and may update or replace modules when regulation changes.
Templates in The Lab Vault
- When you buy a template, you may use and adapt it inside your own organisation.
- You may not resell, publish, share or redistribute it outside your organisation, or use it to build a product for sale.
- A template is the version current on the day you buy it. Later versions are not sent automatically.
Prices and payment
Prices are in Australian dollars. Third Party Labs is not registered for goods and services tax (GST), so no GST is charged; the price shown is the price you pay. Payment is taken by Stripe at checkout in the Academy. Receipts show our ABN and the statement that no GST has been charged.
Refunds
We do not offer refunds for change of mind. Your rights under the Australian Consumer Law are not affected: if a course or template cannot be supplied, is faulty, or is significantly different from its description, contact hello@3rdpartylabs.com and we will put it right or refund you. Templates are delivered as digital downloads and cannot be returned once downloaded.
To help you choose, every course page lists the modules, access period, assessment rules and CPD information before you buy.
Services
Academy Custom, team seats and policy tailoring are agreed in a written quote or agreement that sets out the scope, price, timing and who owns what. That document applies to the service, together with these terms. If they conflict, the written quote or agreement wins.
Our content
The courses, videos, e-books, templates, tools and text on this website belong to Third Party Labs or are used with permission. You may share links to our pages. Do not copy, record or republish our content without written permission, except as these terms allow.
Liability
Nothing in these terms excludes, restricts or changes any right you have under the Australian Consumer Law or other law that cannot be excluded. To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for anything we supply is limited to supplying it again or refunding what you paid for it.
Links to other websites
We link to regulators and other sources. We are not responsible for the content of websites we do not run.
Governing law
These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales. Nothing in these terms limits the rights you have under the Australian Consumer Law.
Changes and contact
We may update these terms and will change the date at the top when we do. The version in force when you buy applies to that purchase. Questions: hello@3rdpartylabs.com.